Guarantee conditions

The hotel has the right to charge the first night on the credit card provided in order to guarantee your reservation. This charge will be made 13 days before your arrival, and in case that the credit card provided is declined, we will communicate with you via email to request the guarantee through deposit or transfer.

Checking the validity of the credit card: The hotel has the right to make a pre-authorization on the credit card for the amount of the 1st night for each reserved room. This authorization is not a charge, however, it will appear in your account as a charge that will be automatically deleted by your bank 5 days later.

If the automatic cancellation of the prior credit authorization is not made within 6 days after the date it was made, please do not hesitate to contact your bank as soon as possible to request its cancellation. Because it is a credit authorization, the hotel can not cancel it, so your bank must perform this procedure.

Our packages

Honeymoon

It includes a beautiful decoration with petals in the room, a bottle of red, white or sparkling wine, a surprise gift to enjoy in couple, option of early check-in, late check-out and room upgrade (subject to availability).

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Birthday

It includes an incredible decoration with balloons and streamers in the room, a bottle of red wine, sparkling or Zinfandel, a medium cake or surprise gift for the celebrated one, possibility of early check-in or late check-out (subject to availability).

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Erotic

It includes an exotic decoration in the room with unexpected details that blush anyone, a bottle of red, white or sparkling wine, strawberries with chocolate and option of early check-in and late check-out (subject to availability).

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